FAQs

 

How does the SterilAir UV lamp work?

The UV Light Sterilization Lamp uses ultraviolet (UV-C) light to disrupt the DNA of microorganisms, effectively killing bacteria, viruses, and other pathogens. The ozone generated by the lamp also helps in purifying the air and eliminating odors by breaking down various pollutants.

Is it safe to be in the room while the lamp is on?

No, it is not safe for people, pets, or plants to be in the room while the lamp is operating. UV-C light and ozone can be harmful upon direct exposure. Always vacate the room before turning on the lamp and follow the recommended waiting period before re-entering.

How long should the lamp run for effective sterilization and odor removal?

The recommended run time can vary based on room size and the level of purification desired. Generally, running the lamp for 15-30 minutes is sufficient for small to medium-sized rooms. For larger spaces or more thorough sterilization, longer times may be necessary

Can the lamp eliminate all types of odors and airborne pathogens?

The lamp is highly effective against a wide range of airborne pathogens and odors, including those from pets, cooking, and tobacco smoke. However, it may be less effective against certain chemical odors and deeply embedded smells without additional ventilation and cleaning.

How often should the lamp be used for optimal air quality?

Usage frequency depends on your specific needs, such as the presence of pets, allergy concerns, or recent illness in the home. For general maintenance of air quality, using the lamp 1-2 times a week may be sufficient.

Will the ozone smell linger after use?

There may be a noticeable ozone smell immediately after use. This smell typically dissipates within an hour after the lamp is turned off and the room is ventilated. Opening windows or using fans can help speed up the process.

How do I maintain and clean the lamp?

Ensure the lamp is off and cool before cleaning. Use a soft, dry cloth to wipe the exterior. Avoid using water or cleaning agents directly on the lamp. The UV bulb should be kept free of dust and fingerprints for optimal performance.

How long does the UV bulb last, and how can it be replaced?

The lifespan of the UV bulb varies based on usage but generally lasts for approximately 6,000 to 8,000 hours. Refer to the user manual for specific instructions on replacing the bulb, or contact our customer service for assistance.

What precautions should be taken when using the lamp?

Avoid direct skin and eye exposure to UV light. Do not enter the room during operation and wait for the recommended time after use before re-entering. Ensure the room is well ventilated after using the lamp to allow any residual ozone to dissipate.